How can we help?

Browse common questions below or contact us directly.

Buying Resources

  • How do I purchase a resource? — Browse our shop, add items to your cart, and checkout using your preferred payment method.
  • How do I download my purchase? — After payment, go to My Dashboard and click the Downloads tab.
  • Can I get a refund? — Yes, if you haven’t downloaded the resource yet. See our Refund Policy.

Selling Resources

  • How do I become a contributor? — Register as a contributor and submit your first resource for review.
  • What commission do I earn? — The default is 70% of each sale. See Commission Tiers for details.
  • How do I get paid? — Request a withdrawal from your Contributor Dashboard once you reach the minimum threshold.

Contact Us

Email us at support@onlinelearningacademy.co.za and we’ll respond within 24 hours.